Online Customized Tech Support

Living up to sustainable win-win cooperation tenets serving the common purpose of global water treatment, our CRM team takes care of the after-sale services to develop and maintain long-standing business partnerships.
Thereby, for any purchase order, our PRO-experts offer full-course services, which can cover:

> Pre-sale consultation for optimal procurement guide
> Customized product operating manual per application requirements
> After-use troubleshooting instructions in case of application scenarios malfunctions

Our warranty fairly guarantees the property quality, work performance &efficiency of either resins or silicone liquids that we supplied, plus our advised usage solution will positively meet your commercial needs and industrial criteria on top of all.

Kindly note: an alternative for tech support or consult can be via WeChat ID: carolxy3s or call directly at +86 15710160570 during CST (UTC +8) time zone.

On-Site Plant & Office Support

HQ Manufacturing &Supplier Company:

Shanghai Kaiping Resin Co., Ltd.

Address: No.2, Lane 1556, Beidi Rd, Minhang District, Shanghai, China 201106

Landline: 021-5223-3812


Franchised International Trading Partnership Company:

CJ Global Trade Co., Ltd.

Address: No.2, Lane 1518, Jinshajiang Rd, Putuo District, Shanghai, China 200062

Landline: 021-5271-6338

WhatsApp: +86 191-4543-9341 | WeChat for Business: ft2_alchemist


Hours: Mon-Fri 9:00AM – 6:00PM